Refund Policy

New Refund Policy

Leicestershire County Cricket Club hereby outlines the policy which applies to the purchase of tickets for matches at Grace Road.

LV County Championship, Friends Provident Trophy and NatWest Pro40 matches - play is not guaranteed and no refunds will be given.

While all possible attempts are made to ensure that a game goes ahead in the event of bad weather, the Club is not ultimately responsible for the decision that is made by the match officials in such circumstances.

Spectators should take note of the following terms and conditions that apply in the event of NO PLAY and need to be aware of this policy when booking a ticket in advance or paying on the gate.

Twenty20 Group Games Refund Policy

If due to adverse weather conditions there is NO PLAY in any of the home Twenty20 group matches, your ticket for that match can be exchanged for another fixture. Alternatively you can gain a full refund by returning your ticket(s) by post only to the ticket office within 28 days of the scheduled fixture. An administration charge of £1.50 will apply per application. Please note car park and booking fees are not refundable. Refunds will be issued at the end of the season

Twenty20 Season ticket holders will also qualify for a pro rata refund once the competition is complete, these also will be dealt with at the end of the season.

If you have any questions or concerns about the terms and conditions, please write to:

Mr Phil Atkinson
Operations and Compliance Manager
Leicestershire County Cricket Club
Grace Road
Leicester
LE2 8AD