2017 Refund Policy

The Refund Policy only applies to match tickets purchased in advance or on the day of the game and does NOT apply to LCCC Memberships or Season Tickets.

A cash refund is only available in certain circumstances for T20 games – for all other games if play does not take place at the ground on the day for which your ticket is valid, a ticket exchange policy is in place (please note that this varies depending on the type of fixture - read on for further details)

 

PLEASE NOTE THAT WE CANNOT PROCESS ANY REFUNDS/TICKET EXCHANGES ON THE DAY THAT A MATCH IS ABANDONED

 

HOME – Specsavers County Championship (SCC)

If play does not take place at the ground on the day for which your ticket is valid, you may claim a further ticket that will admit you to another day's play in a SCC game in the 2017 season. If you pay on the gate, please retain your match ticket as proof of purchase.

 

HOME – Royal London One-Day Cup Group games (RLODC)

If play is restricted to fewer than 20 completed overs because of adverse weather conditions and no result is obtained on the day for which your ticket is valid, you may claim a further ticket that will admit you to another day's play in a RLODC group game or SCC game later in the 2017 season. If you pay on the gate, please retain your match ticket as proof of purchase.

 

HOME – NatWest T20 Blast Group games (NT20B)

General Tickets:

If play is restricted to fewer than 10 completed overs because of adverse weather conditions and no result is obtained on the day for which your ticket is valid, you may claim a cash refund (less an administration charge of £1 per booking) or a further ticket that will admit you to another NT20B group game later in the 2017 season. If you pay on the gate, please retain your match ticket as proof of purchase.

3-match Bundle:

If, in 1/2/3 of the 3 matches for which you have purchased a ticket, play is restricted to fewer than 10 completed overs because of adverse weather conditions and no result is obtained on the day for which your ticket is valid, you may claim a cash refund (less an administration charge of £1 per booking) on or a further ticket that will admit you to another NT20B group game later in the 2017 season. Please note that each match is treated as an individual booking.

Refunds work on the following ratios:

1 no result – refund = 1/3 of total price (less an administration charge of £1 per booking)
2 no results – refund = 2/3 of total price (less an administration charge of £1 per booking - £2)
3 no results – refund = 100% of total price (less an administration charge of £1 per booking - £3)

Ticket Exchange policy works on the following ratios:

1 game – exchange for another game
2 games – exchange for 2 games
3 games – exchange for 3 games

 

PLEASE NOTE THAT WE CANNOT PROCESS ANY REFUNDS/TICKET EXCHANGES ON THE DAY THAT A MATCH IS ABANDONED

 

HOME - Tourist Games 2017

Leicestershire v South Africa *
Sunday June 18, 2017

* This game will only go ahead if South Africa do not reach the ICC Champions Trophy Final.

Pre-order Sales Policy

Given the quick potential turnaround of this fixture, Leicestershire CCC are going to make tickets available on a pre-order basis. You can phone 0116 283 2128 with ticket requirements and debit/credit card details and the transaction will only be processed if the fixture is confirmed.

Refund Policy

If play is restricted to fewer than 10 completed overs because of adverse weather conditions and no result is obtained on the day for which your ticket is valid, you may claim a cash refund (less an administration charge of £1 per booking) or a further ticket that will admit you to a NT20B group game later in the 2017 season. If you pay on the gate, please retain your match ticket as proof of purchase.

 

Leicestershire v West Indies *
Saturday September 2 & Sunday September 3, 2017

* This game will only go ahead if Leicestershire does not reach NatWest T20 Blast Finals Day

Saturday September 2

If play does not take place at the ground on the day for which your ticket is valid (Saturday September 2), you may gain ground admission to the second day’s play of the West Indies game (Sunday September 3). Alternatively, you may claim a ticket to another day’s play in a SCC game in the 2017 season. If you come to the second day of the West Indies game, please bring along your original match ticket or will you not be able to gain entry. If you wish to come to another day’s play in the SCC, please arrange a ticket exchange with our Ticket Office.

Sunday September 3

If play does not take place at the ground on the day for which your ticket is valid (Sunday September 3), you may gain ground admission to another day’s play in a SCC game later in the 2017 season. Please arrange a ticket exchange with our Ticket Office.


CLAIMS:

To claim a cash refund for NatWest T20 Blast or replacement ticket either:

Call the Ticket Office on 0116 245 2401 with your booking reference within 14 days of the scheduled completion of the match.

Or:

Send your ticket, together with your name and address to: Ticket Office, the Fischer County Ground, Grace Road, Leicester LE2 8EB within 14 days of the scheduled completion of the match.

If you have not received your replacement ticket within 14 days please contact 0116 283 2128 or email enquiries@leicestershireccc.co.uk

 

PLEASE NOTE THAT WE CANNOT PROCESS ANY REFUNDS/TICKET EXCHANGES ON THE DAY THAT A MATCH IS ABANDONED

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