2018 Refund Policy

The Refund Policy only applies to match tickets purchased in advance or on the day of the game and does NOT apply to LCCC Memberships, Season Tickets or Complimentary Tickets.

A cash refund is only available in certain circumstances for T20 Blast games – for all other games if play does not take place at the ground on the day for which your ticket is valid, a ticket exchange policy is in place (please note that this varies depending on the type of fixture - read on for further details)

PLEASE NOTE THAT WE CANNOT PROCESS ANY REFUNDS/TICKET EXCHANGES ON THE DAY THAT A MATCH IS ABANDONED

 

HOME - Specsavers County Championship (SCC)

If play does not take place at the ground on the day for which your ticket is valid, you may claim a further ticket that will admit you to another day's play in a SCC game in the 2018 season. If you pay on the gate, please retain your match ticket as proof of purchase.

 

HOME - Royal London One-Day Cup Group games (RLODC)

If play is restricted to fewer than 20 completed overs because of adverse weather conditions and no result is obtained on the day for which your ticket is valid, you may claim a further ticket that will admit you to another day's play in a RLODC group game or SCC game later in the 2018 season. If you pay on the gate, please retain your match ticket as proof of purchase.

 

HOME - Tourist Games 2018

Leicestershire v Pakistan

Saturday, May 19 and Sunday, May 20

 

Saturday, May 19

If play does not take place at the ground on the day for which your ticket is valid (Saturday, May 19), you may gain ground admission to the second day’s play of the Pakistan game (Sunday, May 20). Alternatively, you may claim a ticket to another day’s play in a SCC or RLODC game in the 2018 season. If you wish to attend the second day of the Pakistan game, bring along your original match ticket for day one. If you wish to come to another day’s play in the SCC or RLODC, please arrange a ticket exchange with our Ticket Office.

 

Sunday, May 20

If play does not take place at the ground on the day for which your ticket is valid (Sunday, May 20), you may gain ground admission to another day’s play in a SCC or RLODC game later in the 2018 season. Please arrange a ticket exchange with our Ticket Office.

 

India A v West Indies A

Monday, June 25

England Lions v India A

Tuesday, June 26

England v New Zealand, Women’s ODI

Friday, July 13

For all one-day tourist fixtures, if play is restricted to fewer than 20 completed overs because of adverse weather conditions and no result is obtained on the day for which your ticket is valid, you may claim a further ticket that will admit you to another tourist fixture or SCC game later in the 2018 season. If you pay on the gate, please retain your match ticket as proof of purchase.

 

HOME - T20 Blast Group games (T20B)

If play is restricted to fewer than 10 completed overs because of adverse weather conditions and no result is obtained on the day for which your ticket is valid, you may claim a cash refund (less an administration charge of £1 per booking) or a further ticket that will admit you to another T20 Blast group game later in the 2018 season. If you pay on the gate, please retain your match ticket as proof of purchase.

 

PLEASE NOTE THAT WE CANNOT PROCESS ANY REFUNDS/TICKET EXCHANGES ON THE DAY THAT A MATCH IS ABANDONED

 

CLAIMS:

To claim a cash refund for a T20 Blast fixture or replacement ticket either:

Call the Ticket Office on 0116 245 2401 with your booking reference within 14 days of the scheduled completion of the match.

Or:

Send your ticket, together with your name and address to: Ticket Office, the Fischer County Ground, Grace Road, Leicester LE2 8EB within 14 days of the scheduled completion of the match.

If you have not received your replacement ticket within 14 days please contact 0116 245 2401 or email enquiries@leicestershireccc.co.uk

 

PLEASE NOTE THAT WE CANNOT PROCESS ANY REFUNDS/TICKET EXCHANGES ON THE DAY THAT A MATCH IS ABANDONED

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