Operational update from LCCC

How we are changing the way we work to protect the health of our staff, players and supporters

In line with Government guidance, Leicestershire County Cricket Club has implemented a number of operational changes in response to the global coronavirus health crisis.

This will see the club reduce its staffing levels on site to minimal levels at The Fischer County Ground to support efforts to protect the health and wellbeing of employees and supporters during this difficult period. We are making plans for the majority of our staff to work from home, with a few on site who are unable to do so (i.e. our Groundstaff and Facilities team).

We will endeavour to keep our Members and supporters updated with any developments on our social media platforms, the official website www.leicestershireccc.co.uk and via social media channels and email. 


General Enquiries
If you have any general enquiries please continue to email us at enquiries@leicestershireccc.co.uk 


Main Reception/Ticket Office
The Main Reception/Ticket Office will now be closed to all visitors, however fans can still use https://ticketing-lccc.crmporium.com/ to purchase Membership and Tickets. 

For urgent enquiries, you can call 07487 766099, Monday to Friday, from 9am to 5pm. 

For general enquiries, please contact our Ticket Office team via email on enquiries@leicestershireccc.co.uk 

Please note that there will be no staff on site, so there may be a delay in the delivery of your purchase.

 

Merchandise

The club’s merchandise outlets will be closed but you can still shop online at https://www.leicestershireccc.co.uk/shop/index.html. Please note that there will be no staff on site, so there may be a delay in the delivery of your order. If you have any queries for the merchandise team, please email enquiries@leicestershireccc.co.uk 
Leicestershire CCC and Surridge Sport are currently working on a new webshop that will see orders able to be fulfilled away from the ground.


Cricket/General Operations

For any Cricket Operations queries, or if you have any general correspondence for the Board of Directors, the Club Secretary, coaches and players at the club, you can contact us on dannice@leicestershireccc.co.uk

For any queries relating to our stadium at the Fischer County Ground, you can contact us on sandraclark@leicestershireccc.co.uk 

 

Our Community Team

Our Community team has sadly already had to restrict its programme of initiatives and it will now operate with minimal staff on site. You can contact us on mark@leicestershireccc.co.uk 


Commercial Opportunities/Hospitality/Conference & Events

For any queries regarding commercial opportunities and future fixture hospitality, you can contact us on traceybranson@leicestershireccc.co.uk

For specific conference & events enquiries, you can contact us on johnstew@leicestershireccc.co.uk 


Concerts

For any queries related to our concerts and other events at the ground, you can contact us on jackbradley@leicestershireccc.co.uk

 

Media & Marketing

For any media enquiries, you can contact us on chloedunn@leicestershireccc.co.uk


Social Media

For anything related to social media, you can contact us on scottrowland@leicestershireccc.co.uk


Finance

Invoices should be sent to lizziesmith@leicestershireccc.co.uk 


Club statement

Leicestershire CCC Chairman Mehmooda Duke said: “We have an extremely hardworking group of staff and we have always built our own sense of cricket family, our own ways of working, and strong procedures over the years. Together, we have to keep the foundations of that family strong and work hard to support each other in every way we can.

“Health and Safety is of paramount importance to the club. We naturally have a responsibility to protect our players, our staff and our Members and supporters and their families. The players will continue to keep themselves fit and active from home, while our staff continue to diligently prepare for the resumption of cricket, being creative and innovative in their various roles so we are ready to return even stronger when the time comes. 

“We would like to urge all connected to the club to follow all the guidance given, be calm and sensible, take extra care of themselves and be kind to others – especially the elderly and the most vulnerable. We must all stick together in these unprecedented times.

“The ECB has issued a clear statement and are working hard on a number of scenarios for the 2020 season. We will continue to communicate with Members and supporters on the key areas.”

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